Ben and Kacie Ticer spent three years with an unfinished kitchen floor. With homes around Houston ravaged by floodwaters—yet their home untouched—the Ticers were hesitant to speak of their own need, a result of foundation issues.

“When we had the money to do it, we didn’t have the time,” Kacie said.

Last December, Ben said members of the couple’s Life Group noticed the Ticer’s undone floor